Claylands Park Rules Claylands Park Rules
As an owner or guest on our Park, you
automatically acknowledge your full agreement with and acceptance
of the following Park Rules, which must be adhered to
by both you and your family any guests. It is your
responsibility to inform users of your family &
guests of the Park Rules.
Rules for all users of the Park
You agree:
To act in a courteous and considerate manner towards
anyone visiting, using or working on the Park, including
the management, our staff and other customers.
To supervise children properly so they are not a
nuisance or danger to themselves or others;
parents/guardians are always responsible for the
behaviour of their children and children in their care.
No playing in the utility block.
Ball games are not permitted on the Park
You further agree that you will not:
·
Commit any
criminal offence at the Park or undertake any criminal activity
·
Commit any acts
of vandalism or nuisance
·
Keep any firearm
or any other weapon at the Park including “BB” guns or air weapons
·
Use any unlawful
drugs
·
Create any undue
noise or disturbance
·
Carry out any
trade or business whilst on the Park
·
Use fireworks
·
Permit anyone who
is to your knowledge on the Sex Offender’s Register compiled under the Sex
Offenders Act 1997 to use or visit the Park
PITCH ALLOCATION
Every endeavour will be made to allocate
guests the pitch of their choice, however, it must be clearly understood
that acceptance of a booking is not conditional on the allocation of a specified
pitch. We cannot guarantee that caravans
or tents booked in together will be beside each other on site.
PAYMENT
Payment can be made by cash, BACS or
credit/debit card.
Please do not ask staff to allow access to a pitch
without full balance payment as refusal may offend.
MINIMUM STAY
All bank holidays have a minimum 3-night
stay.
DEALING WITH
ELECTRIC HOOK-UPS
The maximum loading on each electric hook up is 10 amps. If any problems occur,
please carry out the
following checks:
A. If there is no power to your caravan, CHECK
1.
Are you properly
plugged into the electricity box?
Disconnect the plug and reconnect it making sure it is fully inserted
2. Is the main switch in the electricity supply box trip in the
on position? If not push to the bottom and lift back to the top
3. Is the main switch in your own caravan/ motorhome in the on
position?
B. If the electricity is tripping off: Check
1.
What have you
turned on in your caravan? You may be overloading your trip or one of
your electrical appliances is faulty. Turn off all appliances and check which
appliance is the cause.
If you have carried out all these checks and
there is still no power, please contact a member of staff
FIRE
The fire assembly point for the Park is the car
park in front of the reception building. In the event of an
emergency dial 999 for the emergency services and
notify the park manager immediately
QUIET ENJOYMENT
OF THE PARK
Please respect your fellow guests and keep
noise to a minimum, especially when leaving Stepping Stones and
after 11pm
Please note that we use CCTV cameras on our
Park to ensure the safety of all our guests.
In keeping with the general quiet nature of our
Park, we will not allow large gatherings of guests to partake in
any social event, e.g. a barbecue or party, unless it has been organised by the
Park or permission has been granted by the Park
management.
VEHICLES
The speed limit on the Park is 10mph and this must
always be strictly adhered to
All vehicles on the Park must conform to the
Road Traffic Act and have current tax, MOT and insurance, the
provisions of the Highway Code apply to the roads on the Park and must be
adhered to
Vehicles should not be driven whilst under the
influence of alcohol or drugs
Drivers must be in possession of a full and current
driving licence
Commercial vehicles, lorries or large vans with sign
writing are not allowed on the Park
No recreational vehicles can be used on the Park, this
includes motorised scooters (with the exception of disability scooters), electrical or motorised bikes, go-karts and ATVs
No mechanical or repair work is to be undertaken on the
Park
Visitor’s cars should be parked on the car park
BICYCLES,
SCOOTERS, ETC.
Bicycles must be ridden with due care and
attention to other guests and in a courteous and responsible
manner. No racing or riding of bicycles up the disabled
ramp to the utility block
Please make sure that bicycles are parked sensibly and
do not cause an obstruction to other guests or
vehicles. Bicycles should not be left unattended at the
roadside.
In the interests of safety, bicycles are only to be
ridden during the hours of daylight.
No roller blades or skateboards are allowed on the
Park.
HEALTH &
SAFETY
Children must not be left alone in caravans,
motorhomes, tents, ensuite rooms, holiday houses or holiday
homes
Please be aware that during periods of inclement
weather certain areas of the Park may be slippery
because of factors such as ice and mud. We recommend
that you always wear appropriate footwear and
tread with caution during these times.
All accidents must be reported to reception (or
Stepping Stones if more appropriate) and documented in the
Park Accident Book.
Kites are not permitted due to the proximity of power
cables.
The use of vaping and e-cigs is not permitted
anywhere in Stepping Stones during food service hours
Smoking is not permitted in any of the buildings at
Claylands Park. A designated smoking area is provided
outside Stepping Stones for smokers.
STEPPING STONES
BAR AND RESTAURANT
Children under the age of 15 are welcome in the conservatory but are not
permitted in the bar area.
Children must always be supervised. The conservatory is
not a games room & horseplay will not be
tolerated.
Persons under the age of 18 years are not allowed to
play cash bingo.
Persons under the age of 16 are not allowed to use the
gaming machine in the bar.
We want everyone to have an enjoyable stay and will not
tolerate underage drinking. Therefore, if you are
fortunate enough to appear under the age of 25 years,
we may ask you to provide identification. The ID you
provide must be an official document, such as a driving
licence or passport.
SAFETY AROUND THE
FISHING PONDS & RIVER
Please do not let children play or wander unsupervised by the river or fishing
ponds.
Children must be accompanied by a responsible adult
aged 18 or over whilst fishing.
GUESTS WITH DOGS
Well–trained and well-behaved dogs are
welcome on the Park. We reserve the right to refuse permission
on any grounds and in particular to refuse permission
for certain breeds (including but not limited to dogs
listed under the Dangerous Dogs Act 1991). A maximum of
two dogs per booking will be welcome, unless
prior agreement is arranged with the Park management.
Only assistance dogs are permitted in Stepping Stones
Dogs must be kept on a lead and must always wear a
collar and identity tag .
Owners are responsible for the behaviour of their pets
at all times. Permission for any animal may be withdrawn at any time if the
pet is a nuisance, if you are requested to do so
by us the pet must be removed from the Park immediately.
Owners must clean up after their dog immediately. Dog
waste should not be put into any bins near the
children’s play area.
LITTER
All litter MUST be placed inside the bins.
Please use recycling bins where appropriate, if
you find that a bin is full, please report it to the Park Reception.
GENERAL
Any item that causes an obstruction to the
grass cutter or strimmer will be removed from the pitch and
disposed of.
Open fires and ground level BBQs are not permitted.
The use of generators is not permitted.
Cutting or damaging trees or other vegetation is
strictly prohibited and the natural vegetation and conditions
of the Park are not to be disturbed. This includes
tying ropes to or driving nails into trees
Nothing, including personal belongings, may be
stored underneath caravans.
No washing to be strung out on washing lines
Claylands Park does not accept responsibility
for any loss or damage that may occur to your property whilst
on the Park, except where such loss or damage has
arisen as a result of our negligence or a breach of our
duty to you.
You must not permit waste water to be discharged on the
ground.
No trade or business activity to be carried out or run
from the Park without the prior agreement of the Park
owners.
THE COUNTRYSIDE
CODE
Claylands Park is set in the heart of the
countryside & it is likely that you will see wild birds & animals &
farm animals during your stay. Whilst these enhance the
enjoyment of the area, careless behaviour could
result in injury.
Always Follow the Countryside Code.
